Cirque du Soleil® JOYÀ Admission Tickets

Cirque du Soleil® JOYÀ Admission Tickets

Immerse all of your senses with the Cirque du Soleil® show 'JOYÁ' — the first Cirque show in the world to offer the option of gourmet dinner — opening in November 2014. Follow the story of an alchemist and his granddaughter embarking on a transformative quest to uncover the secrets of life, with the help of half-human, half-animal creatures. Set inside an intimate theater in the heart of the Riviera Maya jungle, ‘JOYÀ’ draws on Mexico’s history and heritage to bring you a world where physical ability meets the extraordinary. .

Visit: Cirque du Soleil Theater in Vidanta Riviera Maya, Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico

JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life.
If you selected seating with dinner, please note the dinner starts an hour before the show.
Ticket Options:

Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar.

Show, Premium Seats, Drinks, & Appetizers Experience.
Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats.

Show & Dinner Experience
Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stage

VIP Show & Dinner Experience
Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater.

Informacion Adicional
"Minimum age for alcohol consumption is 18 years."
"Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets."
"ID will be requested for alcohol consumption"
"Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter."
"Wheelchair accessible"
"Near public transportation"
"Infants must sit on laps"
"Casual-formal dress code."
"We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner."
"The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute."
"Most travelers can participate"
"Face masks required for travelers in public areas"
"Face masks required for guides in public areas"
"Hand sanitizer available to travelers and staff"
"Social distancing enforced throughout experience"
"Regularly sanitized high-traffic areas"
"Gear/equipment sanitized between use"
"Guides required to regularly wash hands"
"Regular temperature checks for staff"
"Temperature checks for travelers upon arrival"
"Paid stay-at-home policy for staff with symptoms"
"Contactless payments for gratuities and add-ons"
"This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund"
"This tour/activity will have a maximum of 8 travelers"
"Confirmation will be received at time of booking"

Duration: 1 Hour 20 Minutes
Start location: Traveler pickup is offered
Round transportation service is available from Plaza La Isla Shopping Village in Cancún to the theater. The cost of this service is $600.00pesos per person.

To add this service, the client must contact the Customer Care Center of the attractions - phone numbers available in the voucher that you will receive when you book the tour. The pick up is at 4:00pm and 7:15pm.

Customer service:
Monday to Saturday from 9:00 am to 6:00 pm
Sunday from 9:00 am to 3:00 pm (CST).
1-844-247-7837 (US/ Canada) 
800-247-7837 (México) 
+52-322-176-1421 (Rest of the world) 

Cancellations and refunds: All sales are final and incur 100% cancellation penalties.


  • Dinner (if option selected)
  • Champagne (if option selected)
  • Appetizers (if option selected)
  • Entry/Admission - Cirque du Soleil Theater in Vidanta Riviera Maya

Not Included

  • Dinner (if option not selected)
  • Champagne (if option not selected)
  • Appetizers (if option not selected)
  • Transportation round trip (Cancún $600.00mxn per person)
  • Photos
  • Boutique
  • Transportation round trip (Playa del Carmen $480.00mxn per person).


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